Return and Refund Policy
Last Revised: July 12, 2026
At NZ Liquidation Pallets Company, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review the terms below regarding cancellations, returns, and refunds. This policy applies to all products purchased through our Service.
1. Definitions
For the purposes of this Returns and Refund Policy, the following terms have the meanings described below:
- Company (“We,” “Us,” or “Our”): Refers to Pallet Liquidation Corner, located at , United States.
- Products: Goods and merchandise offered for sale through our platform.
- Orders: A request submitted by you to purchase Products from us.
- Service: Our official website and related online services.
- You (“Customer”): The individual or legal entity accessing our Service or purchasing Products from us.
2. Cancellation Rights
You may cancel your purchase within 30 days without having to provide a specific reason. The cancellation period begins on the date you, or a person you designate other than the delivery carrier, physically receives the Products.
To exercise your cancellation right, you must clearly communicate your decision to us through one of the following methods:
- Email: [Insert Email Address]
- Website: [Insert Contact Page Link]
- Phone: [Insert Phone Number]
Refund Processing
Once we receive and inspect the returned Products, we will process your refund within 14 days. Refunds will be issued using the same payment method used for the original transaction. No additional transaction fees will be deducted from your refund.
3. Return Requirements
Products may be eligible for return when all of the following conditions are met:
- The purchase was made within the previous 30 days.
- The Products remain in their original packaging and condition.
Products That Cannot Be Returned
Certain Products are excluded from our return policy, including:
- Customized or personalized Products.
- Perishable goods or Products with a short expiration period.
- Health, medical, or hygiene-related Products that have been opened or unsealed.
- Products that, after delivery, have been permanently combined or mixed with other materials.
We reserve the right to reject a return if it does not meet the requirements outlined in this policy, subject to applicable law.
Sale or clearance Products are generally non-refundable unless applicable law requires otherwise.
4. Return Shipping
Unless otherwise agreed or required by applicable law, you are responsible for the cost of returning Products to us and for ensuring that the Products are adequately protected during transit.
All eligible returns should be shipped to:
NZ Liquidation Pallets Company
United States
We strongly recommend using a shipping provider that offers tracking and insurance. We cannot issue a refund until the returned Products have been received or you provide acceptable evidence confirming delivery.
We are not responsible for Products that are lost, stolen, or damaged while being returned to us.
5. Gift Returns
Gifts Shipped Directly to the Recipient
If a Product was purchased as a gift and shipped directly to you, an eligible return may result in a gift credit equal to the value of the returned Product once we receive it.
Gifts Shipped to the Purchaser
If the Product was not identified as a gift at the time of purchase, or if the purchaser had the Product delivered to themselves before giving it to you, any applicable refund will be issued to the original purchaser using the original payment method.
6. Contact Us
If you have questions about this Returns and Refund Policy, or if you need assistance with a return or refund, please contact us using any of the methods below:
- Email: [Insert Email Address]
- Website: [Insert Contact Page Link]
- Phone: [Insert Phone Number]
We are happy to assist you with any questions regarding cancellations, returns, refunds, or eligible Products.
